Shipping & returns

100% Satisfaction Guaranteed!
We stand behind everything we sell. If you’re not satisfied with your purchase, you have 30 days after receiving product to request a refund or exchange. Contact our customer service department toll-free at 888-885-7610, locally at 785-437-0619. or email us at customerservice@nslightdealer.com so we may assist you.

PLEASE NOTE: REFUNDS OR EXCHANGES WILL NOT BE ISSUED FOR PRODUCTS IN OPENED BLISTER PACKAGES OR DAMAGED OR MISSING ORIGINAL MANUFACTURER’S PRODUCT BOXES. REFUNDS OR EXCHANGES WILL BE ISSUED ONLY FOR PRODUCTS THAT ARE RESALEABLE.CUSTOM ENGRAVED PRODUCTS CANNOT BE RETURNED.

For refunds, please call us toll-free at 888-885-7610, locally at 785-437-0619 or email us at customerservice@nslightdealer.com to receive a Return Materials Authorization Number (RMA#). Provide us with your name, address and daytime phone #, along with your RMA# on the form included with your order. Place the product(s) back in the original shipping box along with all the paperwork. Address the package to:

NS Light Dealer
Attn: Returns Department
613 W. Palmer Street
Saint Marys, KS 66536

We do not accept freight collect or C.O.D. shipments.
Items returned without an RMA # will not be accepted.

Manufacturer's Warranty
After 30 days, warranty claims for defects in material manufacturing or workmanship only must be returned to the manufacturer, Bayco Products, Inc.

Orders are processed Mon-Fri during normal business hours and are generally shipped within 1 day after your order is processed.
Most orders arrive within 3 - 5 business days.